Returns & Exchanges
At MysteryVibe, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your garments still have their original tags attached and are in their original packaging to qualify for a full refund.
Initiate Your Request
Log into your MysteryVibe account and navigate to your order history to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via your confirmation email.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact, and affix the return shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing